Glevera Privacy Policy

Last update (20/11/25)

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At Glevera, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, make a purchase, or interact with us in any way.

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1. Information We Collect

a. Personal Information

We may collect the following details when you interact with us:

• Full Name

• Email Address

• Phone Number

• Shipping & Billing Address

• Payment Information (securely processed through trusted payment gateways)

• Order History

• Any information submitted through contact forms, inquiries, custom jewellery requests, or email communication.

b. Automatically Collected Information

When you browse our website, we may collect:

• IP Address

• Device Information

• Browser Type

• Cookies & Tracking Data

• Pages viewed, time spent, and website interactions

 

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Respond to inquiries and provide customer support

• Send order updates, confirmations, and communication

• Improve our website, products, and services

• Run marketing campaigns, newsletters, or promotional emails (only with your consent)

• Detect and prevent fraud or suspicious activity

• Understand customer behaviour and preferences

 

3. Sharing of Information

We do not sell your personal data.

We may share your information only with:

• Service Providers: payment processors, delivery partners, analytics tools, email marketing platforms

• Legal Authorities: if required by law or to respond to valid legal requests

• Business Operations: such as mergers, acquisitions, or restructuring (while ensuring data protection)

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Enhance user experience

• Remember preferences

• Analyze website performance

• Deliver personalized content or ads

You can manage or disable cookies through your browser settings.

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5. Data Protection & Security

We use strong technical and organizational measures to secure your information, including:

• Encrypted payment processing

• Secure servers and firewalls

• Regular security monitoring

• Authorized access controls

While we strive for full security, no online method is 100% risk-free. We continuously work to protect your data.

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6. Your Rights

Depending on your region, you may have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

• Opt-out of marketing communications

• Withdraw consent

• Request a copy of your stored data

To exercise these rights, email us at info@glevera.com.

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7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies separately

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8. Children’s Privacy

We do not knowingly collect data from individuals under 13. If you believe such data has been collected, contact us and we will remove it promptly.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

For questions regarding this Privacy Policy, you can reach us at:

📧 info@glevera.com
📍 Glevera – Official Business Address:
Floor No.: 6th Floor
Building/Flat No.: Office No. 615
Premises/Building: Spine Building
Road/Street: Surat Diamond Bourse
City: Surat
District: Surat
State: Gujarat
PIN Code: 395007
India

🌐 www.glevera.com